This policy sets out how and why your personal data is processed, by Adcudo Consulting, in connection with this website.

The personal data we collect from you includes:

• messages you leave, together with any email address or phone number that you provided to us
• how you use our emails - for example, whether you open them and which links you click on
• your Internet Protocol (IP) address, and details of which version of web browser you used
• information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use our website. This includes IP addresses. The data is anonymised before being used for analytics processing.

Google Analytics processes anonymised information about:

• the pages you visit on our website
• how long you spend on each part of our website
• how you got to the site
• what you click on while you’re visiting the site

We do not store your personal information through Google Analytics (for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

We regularly test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.

We collect information through Google Analytics to see how you use the site. We do this to help:

• assess whether the site is meeting the needs of its users
• make improvements to the site

We also collect data in order to:

• gather feedback to improve our services
• respond to any feedback you send us, if you’ve asked us to
• make contact with users who request us to
• monitor use of the site to identify security threats

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of our business.

The legal basis for processing anonymised data for Google Analytics is your consent.

The legal basis for processing all other personal data is that it’s necessary:

• to perform a task in the public interest
• in the exercise of our functions as a business

The data we collect will be shared if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.

It may also be shared with our technology suppliers, for example our hosting provider.

We will not:

• sell or rent your data to third parties
• share your data with third parties for marketing purposes

We will only retain your personal data for as long as:

• it is needed for the purposes set out in this document
• the law requires us to

We will keep your message data for 2 years.

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

All personal data is stored in the European Economic Area (EEA), although data collected by Google Analytics may (after anonymising) be transferred outside the EEA for processing.

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us.

This website contains links to other websites, such as GOV.UK.

This privacy policy only applies to our (Adcudo's) website, and does not cover other websites that we link to. Such sites should have their own terms and conditions and privacy policies.

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Contact us if you:

• have a question about anything in this privacy policy
• think that your personal data has been misused or mishandled

You can also make a complaint to the Information Commissioner, who is an independent regulator.

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this policy will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Last updated 26 November 2019